COVID-19 Financial Wellness

We are here to help our members navigate the current COVID-19 pandemic by offering support to those experiencing financial hardship. To read an important message from BHSFFCU's President/CEO please click here

Relief Assistance  

If you are experiencing financial hardship due to the ongoing health crisis, please contact us at 786-257-2300 or via email at This email address is being protected from spambots. You need JavaScript enabled to view it. to review possible relief options.  

Free Financial Counseling 

In partnership with KOFE (Knowledge of Financial Education) the Credit Union offers you the opportunity to work with a Financial Coach to review and analyze your budget and spending, determine goals and create an action plan. Coaches provide advice on: 


  • Personal counseling by phone
  • Budgeting tactics / Saving strategies
  • Reading & understanding credit reports
  • Debt management / Debt resolution options 

To get started, visit your members-only KOFE portal or call KOFE today at 855-304-4089 to speak with a Financial Coach. The call is free and confidential.

Hours of Operation

In order to better protect our employees and members from the increase in COVID-19 cases in Florida, starting on Monday, July 13th, all branches will follow the schedule below until further notice. The Homestead Branch will continue closing for lunch from 12:00pm - 1:00pm. For branch locations click here.


Monday  10:00am - 4:30pm
Tuesday 10:00am - 4:30pm
Wednesday 10:00am - 4:30pm
Thursday 10:00am - 4:30pm
Friday 10:00am - 4:30pm


While this pandemic has compelled us to reduce our branch hours, we want to remind you that our Contact Center is available to assist you Monday - Friday from 8:30am - 4:30pm by dialing 786-257-2300.


You can also access your accounts via Online Banking and our Mobile App 24/7/365. If you need to access your funds, we have 14 free ATMs conveniently located throughout BHSF properties. You also have free access to over 1,000 Publix Presto ATMs. If you haven’t used your ATM or Debit card in some time, we recommend that you confirm that you still have it in your possession and that you know your PIN number.

Beware of Coronavirus Scams 

Fraudsters have taken advantage of the Coronavirus (COVID-19) to exploit the global thirst for knowledge on the virus. Malicious actors have launched Coronavirus-themed phishing attacks to spread malware, typically looking to steal banking credentials. Fraudsters have also created fake websites to deliver misinformation.


Some of these attacks are in the form of emails, which contain infected attachments or links to malicious websites. The emails are made to appear like they come from the Center for Disease Control (CDC) or the World Health Organization (WHO). The WHO posted an article on its website warming users of this scam.


There are also several fake Coronavirus interactive maps that infect user devices with credential-stealing malware. Fraudsters are circulating links to these malicious websites containing Coronavirus maps through social media and phishing emails.


Please be very cautious. Think twice before opening an attachment or clicking on a link that you do not recognize. Be extra mindful when providing personal information, always consider why someone would want or need your information and if it is appropriate to give it out.

Your Funds Are Safe With Us

We would like to remind you that your deposits at Baptist Health South Florida FCU are safe. Baptist Health South Florida FCU is well-capitalized and financially strong. Further, your funds are federally insured by the National Credit Union Administration (NCUA) for at least $250,000


We also received the highest rating possible from Bauer Financial - a 5 Star Rating for 2020. Bauer Financial is the source for unbiased, independent bank and credit union star-ratings. No institution pays for its rating, nor can they avoid a rating. Bauer Financial, Inc. has been analyzing and reporting on the financial condition of the nation’s banking industry since 1983.





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